Accountable to: Service Manager
Direct Reports: Adoption Practitioners, Social Work Assistant, Students, Volunteers


To ensure the service is of a high quality, is efficient, safe and delivers to performance targets.

Provide effective day to day supervision of a team of Adoption Practitioners, ensuring adherence to quality standards and robust case work management. The post holder may where workload and team size allows have a limited caseload and will provide support with complex casework performing the role of consultant within the team, helping to develop skills, experience and expertise of all team members.

To take a lead role in the development of particular areas of professional practice.

To manage a team, expanding its philosophy and its commitment in the field of adoption and permanency; and to share in the agency’s development plans. To comply with the agency’s statutory obligations, including adoption and safeguarding of children.


To ensure the services in their teams are:

Safe for children, adults and those who work for the purposes of the agency.

Providing effective and safe placement of children for adoption and fostering.

To ensure that the agency is recruiting a diverse range of families to meet the differing needs of children with relation to diversity and permanency.

Delivering excellent customer service and complying to SLA/contract commitments.

In line with legislation and current best practice and theoretical perspectives.


Service Delivery – Supervisory Tasks

• Support the Service Manager by contributing to the overall operational functioning of the adoption service, and deputise for them as required.

• Contribute to the development of services and ensure these are targeted, delivered to an excellent standard, child focused and culturally sensitive.
• Achieve compliance against agreed service quality standards.

• Ensure all information systems and case records across the supervised Adoption Practitioners are of high quality and are up to date; support good practice and meet the needs of children and families.

• Represent their area of the service to Management through clear presentation and reporting.

• Work co-operatively and effectively within the social work manager peer group.

• Authorise and manage income and expenditure within prescribed delegated budgets and contribute to resource planning within the service area.

• Liaise with existing and potential partners, including Local Authority Social Care Services and Regional Adoption Agencies placing children for permanency; supporting the team members in the process of making and supporting placements.

• Alert the Service Manager to complex and contentious case management issues so that positive and timely action can be taken to address risk and meet needs.

• Ability to exercise individual judgement and consult where and when appropriate.

• To act as mentor and coach within the teams, including taking responsibility for induction programmes and initial training; and direct observation of Adoption Practitioners as part of their professional qualification.

• To assist team members to act upon the learning from complaints.

• Provide effective feedback to the Service Manager about the developmental needs, performance and workload of those supervised.

• With the support of the Service Manager, take responsibility for the oversight, allocation and monitoring of new and existing cases within the team.

• To assume responsibility within the team for research and development, including keeping the team updated on latest and best practice and practice developments.

Practitioner Tasks (if workload and team size allow)
• Recruitment, preparation and assessment of families for children referred to the agency, including presentation of PARs at panel meetings.

• Provide good liaison with care agencies in order to match suitable children with approved applicants and in co-operation with the placing agency to support the applicants both pre and post placement, including where necessary post adoption. To attend planning meetings, reviews and Court as necessary.

• To offer advice and, where appropriate, counselling to birth parents and extended families, adoptive parents and extended families and adoptees.

• To attend staff and team meetings and supervision with Service Manager. To chair team meetings if required.

• To be a member of a team expanding its philosophy and its commitment in the field of adoption and permanency and to share in the agency’s development plans. To comply with the agency’s statutory obligations, including adoption and safeguarding of children.

• At all times when carrying out principal responsibilities to maintain financial and budgetary awareness and ensure that operation management approval is obtained for any expenditure outside own delegated maximum.


Enabling areas of special interest to be developed according to your availability, once the core tasks are fulfilled.

Service Development

• Identify areas for development in service operation and support the Service Manager to provide and implement action plans to address those areas.

• Help develop new and innovative approaches to address the needs of children placed.

• Contribute to the development of the service seeking flexible and innovative strategies.

• Social Work Team Manager to have a liaison role with local authorities re service provision and partnership work.

Staff Supervision

• Supervision of Adoption Practitioners with responsibility for the recruitment/retention, induction, training development and performance management with the support of the Service Manager.

• Supported by the Service Manager, take responsibility for actively monitoring, reviewing and managing the allocation of workload across the team (including employees and self-employed contractors) to agreed service priorities. To review quality of assessments within Regulatory timescales and address any workload, performance and/or quality issues effectively as they arise.

• Provide high quality reflective professional supervision and appraisal to direct reports (including employees and self-employed contractors) and assure the quality and effectiveness of coaching provided to staff within the team by other team members.

Professional Standards and Development

• Keep abreast of changing contexts at local and national level and take account of these in social work practice.

• Take responsibility for and be committed to personal and professional development and keep up to date with law, regulation, guidance, standards, Government policy and research relating to all aspects of the work.

• Safeguard and protect children and adults in accordance with Working Together, Local Authority and Adoption Matters policies and procedures at all times


• Undertake any other duties within the Agency as identified by the Service Manager.

• Liaise and co-operate with other agency staff, social workers, management and officers of the Agency, medical and legal advisers, DBS, health and education authorities, government departments, social services offices and external suppliers and contractors.

• At all times during the employment conform to the security measures of the Data Protection Act 1998, the General Data Protection Regulation (GDPR) 2018 and to the safety of self and others in relation to the Health and Safety at Work Act 1974, the Management of Health and Safety at Work Regulations 1999 and the Fire Safety Order 2005

• At all times during employment fully support and demonstrate the agencies values in relation to equal opportunities and diversity, as outlined in our Equal Opportunities Statement.


An Enhanced DBS check will be required.
Members of the Local Government Pension Scheme.
24 days Holiday (Plus a Long Service Holiday Award after 5 Years).
Access to the Employee Assistance Programme, 24/7 Wellbeing Support.

To apply please review the Job Description,  Person Specification download and complete the Application Form before returning it via email or post to:
Email: recruitment@adoptionmatters.org
Post: FAO HR Department, Adoption Matters, 14 Liverpool Road, Chester, CH2 1AE.


Early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early.
Please be advised that interviews will take place through Microsoft Teams. 
If you require any more information please contact our HR team on Tel: 01244 390 938
Adoption Matters is committed to safeguarding and promoting the welfare of children and young people therefore please note our recruitment procedure includes DBS checks and other relevant employment checks, including the right to work in the UK.

To apply...


Dianne Taylor


01244 390938