Training Coordinator

About CoramBAAF
We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals,
educational institutions, therapeutic and family support services, and more - reflect the
multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the Coram Group
CoramBAAF is part of the Coram Group. Our mission is to develop, deliver and promote best
practice in the support of children and young people. Our vision is that every child has the best
possible chance to lead a fulfilling life. We champion what matters most for children, creating
better chances, and a brighter, happier future.

About the Training and Events Team
CoramBAAF has a long-standing reputation as a provider of high-quality training, conference
and consultancy services aimed at social work, health care and legal professionals and also,
when appropriate, foster carers and adopters.
CoramBAAF runs a workshop and conference programme across England and offers bespoke
training services to agencies. We run a mix of face-to-face and remote delivery. Consultancy
services typically include responding to specific commissions to review aspects of services or
providing chairs for disruption meetings.

About the job role:
1. Provide administrative support coordinating all aspects of the training (commissioned
and open course) programme.
2. To support colleagues in high quality customer service, as well as the organisation and
delivery of commissioned and open course programme and consultancy projects.
3. To accurately and efficiently process and record enquiries, commissions and booking
requests.
4. To process financial transactions
5. To make appropriate and cost-effective arrangements for travel, accommodation,
venues and catering.
6. To support internal and external speakers coordinating all operational aspects of events,
conference and training delivery.
Enquiries and bookings
7. To provide information to members and others about the commissioned and open
course programme, booking systems, and CoramBAAF activities as required.
8. To accurately record new requests and confirming bookings, compiling data, delivering
timely responses and liaising as appropriate within the team.
9. To maintain and regularly update a calendar of training.
10.To liaise with training and consultancy service colleagues, associate trainer consultants
and others on the materials and presentations for each learning event, ensuring timely
delivery and preparation of training packs for delegates.
11.To support the Senior Training Administrator and Training, Consultancy and Events
Manager in maintaining a robust customer database and information system, and in the
generation of reports.
12.To issue certificates to delegates, receive and compile evaluations for analysis by the
team.

Financial transactions
13.To raise and process invoices for training and consultancy services and receive
payments in a timely manner and in accordance with CoramBAAF financial procedures.
14.To check bank statements, record financial transactions, income and outgoings.
15.To regularly chase up outstanding payments and complete the monthly debtors’ report.

Remote delivery, venue, travel and other arrangements
16.To ensure that robust arrangements are in place for training that is being delivered
remotely, including selecting the appropriate platform (e.g., Zoom, MS Teams etc.)
providing delegates with joining instructions and supporting presenters and trainers in
using the technology.
17.To book venues as necessary, ensuring accessibility and high standards in the quality of
the training environment, including disability access and necessary IT facilities.
18.To make cost effective catering arrangements.
19.To make cost effective travel and accommodation arrangements for trainers and be in
attendance at training as required.
20.To maintain effective liaison with presenters and trainers.
Administrative support
21.To convene and make arrangements for internal and external meetings, distribute
agendas and provide clear and concise notes/minutes as required.
22.To maintain relevant information about Associate Trainer consultants.
23.To support the service manager and Senior Training Administrator with correspondence,
responding to enquiries, maintaining records and managing data.

Interview date week commencing 22 June 2023

For more information and to apply please visit our careers page.