Children's social care files are maintained by children’s services to document the care and support provided to children and their families. This includes services provided to children in need, those on child protection plans, looked-after children, children subject to a care order, those in foster care, children’s homes, or supported accommodation. These files typically include information about the child’s family background, health, education, and any interventions or services provided by social care agencies. They also document key decisions made by children’s services, including court orders, care plans, pathway plans, and statutory reviews of the child’s case. 

The files are confidential and can be accessed by the child or adult they belong to (or someone acting on their behalf).  Access may be subject to restrictions to protect the child’s or adult’s welfare, or to safeguard the privacy rights of third parties. However, there is discretion to disclose information that is already accessible and/or relevant to a person’s understanding of their circumstances. 

Information is retained for a set period after the case is closed. There is no specific statutory retention period for records relating to children in need, child protection cases, assessments, referrals, or serious case reviews. However, case records for looked-after children must be retained for a minimum of 75 years from the child’s date of birth or 15 years after the child’s death. Prior to 1991, local authorities were expected to retain records relating to children in care until their twenty-first birthday, which has led to gaps for older care leavers seeking access to their files. 


Experiences of accessing children’s social care files  


Further resources  


 

Access and support rights to children's social care files  

Informed by Augusta Itua’s Churchill Fellowship study into ‘access and support rights to children's social care files’ we have published a new area on our website that collates information about accessing children’s social care files and adoption records. Discover a range of interviews between Augusta and her guests where they discuss the challenges and the current state of accessing children’s social care files in Australia.

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Access to information for adult care leavers cover

Access to information for adult care leavers 

A guide for social workers and Access to Records Officers. Agencies in the UK receive hundreds of enquiries each year from adult care leavers wishing to access records related to their time in care. Their need to receive this information, and its significance, should not be underestimated. Such information can explain why an individual came into care and the decisions that were made about them – having a greater understanding of their family background can help the adult care leaver to make sense of their identity and history. 

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