CoramBAAF Publishing Manager, Jo Francis, engages in a thoughtful conversation with author Laura Williams to explore effective strategies for handling challenging situations and, notably, preventing their occurrence. Together, they delve into the comprehensive insights provided by our Good Practice Guide, highlighting its purpose in assisting practitioners and managers in skillfully maneuvering the intricate processes associated with allegations and complaints.
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Managing allegations, concerns and complaints against foster carers
Crafted with precision, this practice guide empowers practitioners and managers to adeptly navigate the intricate processes inherent in handling allegations and complaints. It transcends mere adherence to statutory procedures, offering an authoritative and thoughtful approach. The guide extends valuable insights into fostering staff through exemplary practices. Clear, authoritative, and encompassing, this indispensable resource serves as a pivotal text for social workers, managers, panel members, panel chairs, reviewing officers, and designated officers across the UK.