Managing allegations and monitoring standards of care in foster care


Foster carers are susceptible to allegations and/or complaints which will impact on the whole fostering household and their future as care givers. How should we as a profession respond to these situations in a sensitive, timely manner, whilst giving due regard to the safeguarding of children as well as the needs of carers and their household?

This open course will address the process for distinguishing standards of care concerns from allegations or complaints, with opportunities to share good practice in recruiting, reviewing and supporting foster carers.


  • To focus practice on safeguarding the child
  • To consider the importance of panel, supervision and foster carer reviews in monitoring the needs of the child /young person and the capacity of foster carers to meet these needs
  • To consider the legislative framework and best practice in managing allegations and monitoring standards of care
  • To be familiar with the process for distinguishing standards of care concerns from allegations or complaints
  • To identify ways of managing risk in foster care in order to reduce and minimise safeguarding concerns
  • To consider the importance of positive relationships between foster carers, professionals and the fostering service that includes developing and sharing good practice as well as addressing concerns in a timely way


Jo Woolf, Associate Trainer, CoramBAAF.

Jo has been working with children and families for over 25 years, in local authority and community nurseries, as a social worker, as a psychotherapist and as a trainer/ consultant. She delivers training around the country and internationally to staff in local authorities, voluntary organisations, governments and for foster carers and adopters.

Training topics Jo delivers include: All aspects of safeguarding; attachment and secure base; trauma and addictions; children's rights; equality, diversity and identity and the needs of the child in care.


Foster carers, fostering social workers, managers and fostering panels.

On open courses we can accommodate a maximum of four delegates from one organisation only. For a larger group booking, please see the information on commissioned training.   

For social workers, reflection on this session may contribute to your continuing professional development (CPD).

Total of 22 places available.


Managing allegations, concerns and complaints against foster carers

Author: Laura Williams

This practice guide is designed to help practitioners and managers to successfully navigate the complex processes involved in allegations and complaints. Authoritative and comprehensive, it considers not just statutory procedures, but also provides valuable pointers to good practice for fostering staff. A vital resource for all social workers, managers, panel members, panel Chairs, reviewing officers and designated officers, UK-wide.


Registration 9.45 am
Start 10.00 am*
Close 4.00 pm*

*Times subject to change


Full or associate CoramBAAF member - £125.00 + £25.00 VAT = £150.00
Individual CoramBAAF member - £105.00 + £21.00 VAT = £126.00
Non-member - £155.00 + £31.00 VAT = £186.00


Telephone 020 7520 0310


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